Samsung ML 2160 Printer Offline

Follow the Troubleshooting Steps

On this page, you’ll find the quick and easy way to resolve the Samsung ML 2160 Printer Offline issue. Most of the printer users might have encountered the Printer Offline issue once in their lifetime. This can be easily resolved by performing simple troubleshooting instructions. In the below section, we have covered the basic and advanced solutions to resolve the Samsung ML 2160 Printer Offline Issue.

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Samsung ML 2160 Printer Offline

  • Make sure that your Samsung ML 2160 Printer is turned on.
  • Check whether the USB cable between your printer and the computer are connected securely. If not, connect the cable securely and then check whether the printer offline issue is resolved.
  • Make sure that you have installed the compatible printer driver on your computer.
  • Check the status of the LED on your printer’s control panel. If they are not uniform, then it indicates an error. Note down the blinking sequence and refer to your printer’s user guide to find the reason to resolve it.
  • Try to Restart Samsung ML 2160 Printer and the computer.
Samsung ML 2160 Printer Offline

If the Printer Offline message persists even after performing the above solutions, then try the advanced method given below.

Samsung ML 2160 Printer Offline Problem

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Solutions - Samsung Ml 2160 Printer Offline Issue

HP has launched a diagnostic tool called HP Print and Scan Doctor to detect and resolve most of the printer issues. In the below section, we’ll see how to resolve the printer offline issue using this tool.

  • Download the HP Print and Scan Doctor diagnostic tool from HP’s official support page.
  • Turn on your Samsung ML 2160 printer if it is turned off.
  • Now, open HP Print and Scan Doctor.
  • Click Yes > Start.
  • Now, the tool will try to detect the Samsung printer.
  • Once the printer is detected, its icon will be displayed on the screen. Click on it.
  • In case your printer icon is not displayed on the screen or the tool fails to detect your printer, then click the My printer is not listed button and follow the on-screen instructions to detect your printer.
  • Click the Fix Printing button when prompted.
  • Follow the on-screen instructions to troubleshoot the printer offline issue.
  • Once the printer offline issue has beenresolved, you’ll receive a notification.

To get remote assistance in resolving the Samsung ML2160 Printer Offline issue, contact our support team.