Lexmark Printer Offline Error

Follow the Troubleshooting Steps

If you’re encountering the Lexmark Printer Offline Error, then scroll down this page to know how to resolve it. Printer offline is a known issue that is encountered by most printer users. You can resolve the Printer Offline issue easily by performing the simple troubleshooting instructions. Before trying the advanced methods to resolve the Lexmark Printer Keeps going Offline, perform the basic solutions.

1

Basic Solutions

  • Check whether your Lexmark Printer is turned on. If not, turn it on and then check if it is online.
  • Make sure that your printer and the computer are connected to the same network connection.
  • Check if you’ve configured the print operation settings correctly. If not, reconfigure the Print Settings and then perform the print operation.
  • Make sure that you’ve installed the correct Printer Driver on your computer.
  • Restart your printer and the computer and then perform the print operation.
Lexmark Printer Offline Error

If the basic solutions failed to resolve the Lexmark Printer Offline Error, perform the advanced troubleshooting methods discussed below.

2

Advanced methods

Method 1: Enable Use Printer online

If the Use Printer Online option is disabled or the pause printing option is enabled on your printer, then there is a chance for this error to occur. To enable the Use Printer Online option, follow the below instructions.

Note: The below section explains how to Enable Use Printer Online option in Windows XP. But at the same time, you can refer to the above instructions even if your OS is other than Windows XP because the overall procedure is the same.

  • Click the Start menu.
  • Select the Printers and Faxes option.
  • Locate your Lexmark printer and right-click on it.
  • Choose the Use Printer Online option.
  • Now, try to perform the print operation on your Lexmark printer.
Enable Use Printer online

If the Lexmark Printer Offline Error persists, then try the next method discussed below.

Restart the printer spooler device

Method 2: Restart the printer spooler device

  • Open the Run dialog box.
  • In the run text field, type msc.
  • Tap Enter.
  • Locate Print Spooler and highlight it in the Services dialog box.
  • Right-click on the Print Spooler option and click the Restart option.
  • Now, check if the Lexmark Printer Offline on Windows error is resolved.

For more assistance on Lexmark Printer Offline Error, contact our technical team.