Troubleshoot Kyocera Printer Offline iPhone Issue

Do Checks Initially:

In the modern world where we see a lot of technological developments, printing and having hard copies of your documents are still essential. You need to print your official documents or your favorite pictures on the go. So, you might have to keep printing some stuff or the other from your mobile phones, computers, tablets, or other such devices.

Mobile printing makes it easier for you to print documents or pictures from your mobile devices---both Android and iOS devices. Printing from your iPhone to a printer is now just a breeze. You can get excellent, high-quality printouts from your iPhones using Kyocera printers. They are fast, user-friendly, and robust. The hard copy documents and photos they yield speak for themselves.

In some situations, users face problems while printing from their iPhones to their Kyocera printers. One of the major causes of the problems is that their printers suddenly go offline. On this page, let us discuss how to resolve the issue of the Kyocera Printer Offline iPhone when connected to an iPhone (wirelessly).

When your Kyocera printer goes offline, you will find the Printer Offline error message. Sometimes, you might see a different message, which will be Printer Not Responding.

First, let us see some of the causes of your Kyocera printer going offline.

Reasons behind the issue:

  • Initially, make sure that your HP Envy 5000 printer is turned on.
  • To perform the print operation from your computer to the printer, both devices should be connected to the same network.
  • Restart your HP printer and the computer.
  • Be sure that you have installed your printer drive correctly on the computer.
  • If necessary, reinstall the printer driver on your computer.
Kyocera Printer Offline iPhone

Perform the following methods one-by-one until the error Kyocera Printer Offline iPhone gets resolved.

Advance methods

Resolve The issue

1

Try restarting your devices

  • First, check if the printer is powered on. If not, turn it on now.
  • Next, restart your Kyocera printer.
  • You have to restart your router.
  • Once the above steps are finished, place the printer within close range of the router.
  • Now, check if the problem is solved and your printer gets back to the online status. If not, move on to the following method.

2

Checking your iPhone:

In some cases, you will find that you can easily print from your iPad to your Kyocera printer. However, you will face the Kyocera Printer Offline iPhone issue only with your iPhone (even though both your iPad and iPhone are connected to the same network).

The above scenario indicates that there is a problem with your iPhone. So, you need to check your iPhone and see if it works fine. If it is fine and the problem persists, just move on to the next troubleshooting method.

3

Ensuring that the devices are connected to the same network

If your Kyocera printer model is AirPrint-enabled and you are using AirPrint to print from your iPhone to the printer, do the following: Confirm that both your Kyocera printer and the iPhone are connected to the same Wi-Fi network. If yes, well and good. If not, connect both the devices to the same network.

Kyocera Printer Offline On iPhone

4

Checking your iOS version

Having an outdated iPhone might also lead to problems due to which your Kyocera printer goes offline. Try updating your iOS version and check if the issue is resolved. If not, just move on to the next method.

The above troubleshooting methods should help fix the issues due to which your Kyocera printer goes offline while trying to print from your iPhone.

5

Check for paper jamming issues

Sometimes, if paper gets jammed inside your Kyocera printer, it might result in the printer offline problem. So, check inside the printer and see if the loaded paper is jammed. If there is no paper jamming, well and good. If there is, you have to remove the jammed paper carefully from the printer. Once done, check if the problem due to which your Kyocera printer goes offline is solved.

If you still need any clarifications regarding the topic under discussion, click the Call button on this page to contact our Tech team. They will be happy to offer assistance in resolving Kyocera Printer Offline iPhone issues.