How To Resolve HP Printer Offline Issue?

Common Reasons For Printer Offline

Our page deals with providing effective solutions on how to resolve the HP Printer Offline issue. This is a very common issue that might often occur on your HP printer connected via network or USB. So, follow the given solutions accordingly.

There is a tool known as HP Print and Scan Doctor in HP to automatically detect and resolve the Printer Offline issue with your device. This tool can be used if your HP device’s model is DeskJet, OfficeJet, PhotoSmart, Envy, etc., on the Windows operating system.

If the issue did not resolve even after trying the above-mentioned tool, then try these solutions.

1

How To Troubleshoot HP Offline Issue?

Try to manually set the default printer:

To set the default printer in your Windows 10 PC, use the steps below.

  • Open Windows, type Devicesin the search bar and search for it.
  • Clickon Printers & Scanners.
  • Disable the checkbox beside Let Windows Manage my default printer.
  • Choose your HP printer nameand click on Manage.
  • Select Set as default.
HP Printer Offline

Now, try to print and check if the HP Printer Offline issue is resolved. If the issue prevails, then continue to the next solution.

Advanced Troubleshooting Methods

Try To Troubleshoot The Printer Connection

2

Wi-Fi Printer Connection

  • Restart your printer, computer, and router.
  • Now, connect the printer to your network correctly using either WPSor HP Wireless setup Wizard. To connect using HP Wireless Setup Wizard, use these steps.
  • Go to your printer’s control panel.>Tap on Wireless -> Setup -> Restore Network Defaults or Restore Network Settings -> Yes.
  • Next, tapon Back arrow -> Wireless Settings -> Wireless Setup Wizard.
  • Select your wireless network name. Input network security password and tap on Done.

3

USB Printer Connection

  • Power off the computer and printer, then disconnect the USB cable connected between them.
  • Check if the cable is compatible with the printer and make sure it is not damaged.
  • See if the cable works on a different USB port on the PC.
  • Confirm that the cable is fully secured to both ports--- Printer and PC.
  • Power on both the printer and computer.
  • Check if the HP Offline issue is resolved.

Once completed, print a wireless network test report.

3

Wired Printer Connection:

  • Disconnect the Ethernet cable from your computer and the printer. After some time, reconnect the printer cable back to the devices.
  • Next, print a network configuration page. Go to the Wireless, Network Settings, or Setup menu from your printer’s control panel to print the page. Check if the Network Status displays as Ready.

If the HP Printer Offline issue prevails on your device, call us by clicking the Call button available on this page and get assistance from our experts.