Hp Printer Connected To Wifi But Offline

Follow The Steps Solve Hp Printer Connected To Wifi But Offline

Are you receiving an Offline error message while using your printer that is connected over a wireless network? Then scroll down this page to know the cause and solutions to clear it.Basically, issues like this occur when your printer driver is not installed properly or an incorrect or corrupted driver is installed on your computer. However, you can resolve this issue easily by performing the simple troubleshooting instructions given below.

In this article, we have described the steps and methods to troubleshoot the Hp Printer Connected To Wifi But Offline issue.

Simple solution

  • Initially, make sure that your HP printer (that you’re using for the print operation) and the computer are connected to the same network.
  • Check if you have installed the correct and latest printer driver on your computer.
  • If not, uninstall the existing driver and reinstall the correct one.
  • Make sure that you have selected your printer correctly while configuring the print settings.
  • Disconnect and reconnect your printer and the computer to the same network.

If the HP printer is connected to Wi-Fi but shows offline even after performing the above steps, then try the advanced methods given below to clear it.

1

Use the HP Diagnostic tool

  • Download and install the HP Print & Scan Doctor tool on your computer if you haven’t installed it yet.
  • Turn on your HP printer if it is turned on.
  • Now, open the HP Print & Scan Doctor tool on your computer.
  • Click the Start button.
  • Make sure that your printer is selected correctly and follow the on-screen instructions.
Hp Printer Connected To Wifi But Offline

Continue with the following steps if the Hp Printer Connected To Wifi But Offline even now.

Hp Printer Connected To Wifi But Offline

2

Check the printer status

If you have set your printer status to offline or pause mode on the computer, then there is a chance for you to receive the Offline error message while performing the print operation. Modify the printer status by following the below instructions.Note: The following instructions are suitable for the Windows 10 computer.

  • Open the Devices and Printers window on your Windows 10 computer.
  • Select and right-click on your HP printer.
  • Click See what’s printing > Printer.
  • Now, check if the Pause Printing and Use Printer Offline options are enabled.
  • If yes, disable them and then perform the print operation.

3

Set printer as the default printer

  • Go to your printer’s Properties dialog box.
  • Click on the Printer tab.
  • If the option Set As Default Printer is not selected, select it and close the Properties dialog box.

If the above methods don’t resolve the Offline error, then contact us to get remote assistance in resolving the same.