Troubleshoot HP Officejet Pro 6830 Printer Offline Issue

Do Checks Initially:

HP OfficeJet Pro 6830 is a cost-effective printer. You can cruise through the tasks on the screen without any issue. With some of the best printing speeds seen in a printer (18 pages for black and 9 for color), it is sure to meet all your printing needs without creating a lag. Follow the steps below to fix HP Officejet Pro 6830 Printer Offline error.

Steps to check the printer setup:

Some of the best features of the printer are:

  • HP mobile printing
  • Wireless printing
  • Faxing
  • Ethernet connection
  • Automatic 2-sided printing
  • Easy wireless setup

Even with all the awesome features present in the HP OfficeJet Pro 6830 printer, the machine might sometimes go offline, thus making it not available for printing or doing any other job.

When the HP OfficeJet Pro 6830 printer goes offline, there can be many reasons behind the HP Officejet Pro 6830 Printer Goes Offline.

 
  • The printer is not turning on.
  • There can be a power outage in the place where the HP OfficeJet printer is connected.
  • The printer is having a line of print jobs pending.
  • There are paper jams occurring in the printer.
  • The antivirus software is causing connection problems with the printer.

Let us now look at the troubleshooting methods to fix the HPOfficeJet Pro 6830 printer going offline problem.

Perform the following methods one-by-one until the error HP Officejet Pro offline getsresolved.

1

FIX 1: REMOVE PRINT JOBS

For Windows users :

 
  • Open the Control Panel window.
  • Select the Printers Scanners option.
  • Choose the HP OfficeJet Pro 6830 printer from the printer list.
  • Click on the Open queue button.
  • Delete the pending print jobs from the list.
 
HP Officejet Pro 6830 Printer Offline

Let us now look at the troubleshooting methods to fix the HP Officejet Pro 6830 Printer Offline problem.

 
HP Officejet Pro 6830 Goes Offline

For Mac users :

 
  • Open System Preferences from the Apple menu.
  • Click on the Printers Scanners option.
  • Double-click on the HP OfficeJet Pro 6830 printer.
  • Click the Open Print Queue button.
  • Choose the pending print jobs and click on the X button to close.
 

2

FIX 2: CHECK THE WIRELESS CONNECTION; RECONNECT TO THE INTERNET

If you are facing a hassle connecting to the Internet, try the reconnection method.

 
  • Ensure that the printer is turned on.
  • From the printer control panel, select Setup .
  • Tap Network Setup Wireless Settings Wireless Setup Wizard .
  • Follow the commands on the screen and complete the wireless setup process.

3

FIX 3: DISABLE THE USE PRINTER OFFLINE OPTION(WINDOWS)

 
  • Open the Control P anel window on your Windows computer.
  • Select the Devices and Printers option.
  • You will see the list of printer(s) connected to the computer.
  • Right-click on the HP OfficeJet Pro 6830 printer and select the See w hats printing option.
  • Click the Printer tab.
  • If the checkbox for the Use Printer Offline option is selected, click to uncheck the option.

4

FIX 4: SET HP OFFICEJET PRO 6830 AS THE DEFAULT PRINTER

For Windows:

 
  • Open the Control Panel window.
  • Click the Devices and Printers option.
 
  • Select the HP OfficeJet printer that appears to be offline.
  • Do a right-click and select the Set as default printer option.

For Mac:

 
  • Click the Apple icon on your Mac computer.
  • Click the System Preferences option.
  • Select either the Print Scan option orthe Printers Scanners option.
  • Choose the HP OfficeJet Pro 6830 printer.
  • Click the Print tab.
  • At the bottom of the same window, click the Default printer drop-down list and select the HP printer from the list.
HP Officejet Pro 6830  Offline
 

Follow the different troubleshooting methods (whichever works for you) to ensure that your HP Officejet Pro 6830 Printer Offlineissuw will not happen again.