HP Deskjet Ink Advantage 3787 Printer Offline

Follow The Troubleshooting Steps

One of the most common printer issues is its offline status on your computer. It happens for many reasons, but the main reason is the printer and computer are not able to communicate with each other. To solve the HP Deskjet Ink Advantage 3787 Printer Offline issue, perform the following checks.

1

HP Deskjet 3787 Printer Offline Solutions

  • Check if Deskjet Ink Advantage 3787 is connected to your computer properly.
  • Restart Deskjet 3787 Printer. Wait until the printer becomes idle.
  • If the printer has a cable connection, check if the cable is damaged and replace it if required.
  • If you are connected over wireless, reboot your router and make sure it is working.
  • Ensure that your HP Deskjet 3787 is connected to the correct wireless network.
  • Look for the wireless icon on your printer that will lit-up if you are connected.
  • Run a test print and make sure there is no issue with the printer.
HP Deskjet Ink Advantage 3787 Printer Offline

Still, if your HP Deskjet Ink Advantage 3787 Printer is Offline, proceed to the following steps.

HP Deskjet Ink Advantage 3787 Printer Offline Advanced Solution

2

HP Deskjet 3787 Printer Offline Solutions

  • Go to the Printers and Devices screen from the Control Panel on your computer.
  • From the list of printers, right-click your HP Deskjet Ink Advantage 3787 Printer icon, which shows the offline status. Click on See what’s printing.
  • A new window will open. Here, click the Printer menu and deselect the Use Printer Offline option.
  • Also, see if you have set the HP printer as the default printer on your computer. If not, set it now and then remove the stalled print jobs.

If the HP Deskjet 3787 Printer Offline Issue is not fixed, proceed to the next step.

  • Download HP Print & Scan Doctor tool to Resolve Deskjet Ink Advantage 3787 Printer Offline Issue.
  • Once downloaded, run HPPSdr.exe on your computer.
  • After the HP Print and Scan Doctor tool opens, click on the Start option and then choose your HP Deskjet Ink Advantage 3787 Printer from the list.
  • If your printer is not shown on the list, turn your printer on and click on Retry to start the process again.
  • If there is any connection problem, then follow the instructions in the tool.
  • If a screen displays prompting to turn on printer updates, click Yes and continue.
  • If a screen displays prompting to make Deskjet Ink Advantage 3787 the default printer, click Yes and continue.

Still, If your HP Deskjet Ink Advantage 3787 Printer Offline, Feel free to contact us.

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