Fix Printer Offline Issue On Windows 7

Follow The Troubleshooting Steps

Is your printer status offline on your Windows 7 computer? There might be several factors causing the issue with your printer. To know how to fix printer offline issue on Windows 7, follow the quick steps given below.


Physical check

  • First, check if your printer is turned on. The printer status may go offline some times when your printer has been turned off.
  • Next, check the USB connection between the printer and the Windows 7 computer.
  • Ensure that you have firmly plugged the USB cable into the correct USB port. If necessary, replace the cable with a new one.
  • Also, try connecting the USB cable to a different USB port on your computer.
  • If the printer status remains offline, move on to the next solution.
Fix Printer Offline Issue On Windows 7
fix printer offline issue on Windows 7 PC


Set The Printer Status To Online Manually

  • On your Windows 7 computer, click the Startmenu available at the bottom-left corner of the desktop.
  • From the pop-up menu, click the Control Paneltab to launch the Control Panel
  • Next, click the Devices and Printers tab in the Control Panelwindow and locate your printer’s icon.
  • Right-click on your printer’s icon and select theSee what’s printing
  • Click the Printertab in the pop-up window and deselect the Use Printer Offline This will bring back your printer status to Online.


Remove all the pending print jobs

  • Open the Control Panelapp on your Windows computer and click the Devices and Printers 
  • Locate your printer’s icon and give a right-click on it.
  • Select the See what’s printing 
  • In the pop-up window, right-click on each print job and select Cancel.
  • You can also cancel all the print jobs by selecting the Cancel All Documentsoption under the Printer 
  • Next, right-click on your printer’s icon and select the Set As Default Printeroption to set your printer as the default printing source on your computer. Doing so will fix printer offline issue on Windows 7 computer. If the problem persists, remove and reinstall the printer driver on your computer.
Fix Printer Offline Issue On Windows 7 Computer