Epson WF 7720 Printer Offline

Get Back Epson WF 7720 Printer Online

Despite the current advancements, there are always some errors when it comes to electronic devices and machines. When it comes to computers and printers, facing a problem is nothing new. One of the most commonly occurring errors in printers is the Printer Offline status. Printer going offline can be a tricky situation because you never know what is causing that problem.

The Epson WF 7720 printer is an all-in-one machine that is bound to produce the best print outputs. Still, there are problems that could occur occasionally on the printer. One problem you will face is the Epson WF 7720 Printer Offline. There can be many reasons behind this particular issue. On this page, we shall discuss the reasons and solutions for the Epson WF 7720 printer offline status.

Epson WF 7720 Printer Offline

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REASONS FOR PRINTER OFFLINE

Here are some of the causes as to why the Epson WF 7720 printer is offline.

  • The Epson printer is not turning on.
  • The printer is not connected to the network.
  • The printer is having a lot of pending print jobs.
  • There are jammed paper in the printer.

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TROUBLESHOOTING STEPS/METHODS

The majority of the steps we have mentioned here are for the Windows Operating System.

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FIX 1: DELETE PENDING PRINT JOBS

WINDOWS:

  • Open the Control Panel window.
  • Select the Printers & Scanners  option.
  • Select the Epson WF 7720 printer from the printer list.
  • Open the print queue and see if there are any pending jobs.
  • Delete the pending print jobs in the list.

MAC

  • Click the Apple icon.
  • Select the System Preferences  option.
  • Click on the Printers & Scanners  option.
  • Do a double-click on the Epson WF 7720 printer.
  • Click on the pending print jobs and click on the X

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FIX 2: RESET THE NETWORK SETTINGS IN THE PRINTER

Resetting the network settings will be a probable fix to the problem (Epson WF 7720 printer Offline).

  • Press the Home button on the printer.
  • Select the Settings  option.
  • Select the General Settings  option.
  • Select the System Administration  option.
  • Select the Restore System Default Settings You will now see a screen with a set of 5 options.
  • Tap on the Network Settings  option.
  • Tap Yes to confirm the selection.
  • Now, you have to connect the printer to your network and computer.

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FIX 3: CHECK WIRELESS CONNECTION ON PRINTER

  • See if theprinter’s Wireless light is turned on.
  • If the connection is blinking, you can try connecting the printer to the wireless network to see if it connects again.
  • The Epson printer supports the WPS feature (valid for WPS-enabled routers).
  • Press the Home button on the printer.
  • Press the Wireless icon on the screen.
  • Select the Router option.
  • Select the Change Settings option and then select Push Button Setup (WPS)  option.
  • Press the WPS button on the router.
  • The connection will take a couple of minutes and eventually will be paired to the wireless network.
  • Add the printer to your computer and see if the Epson WF 7720 printer offline issue has been fixed.

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FIX 4: DISABLE USE PRINTER OFFLINE

There is an option by the name Use Printer Offline. You can check and see if the option is enabled (issue behind Epson WF 7720 printer offline).

  • Open the Control Panel window.
  • Select the option Devices and Printers .
  • You will see a list of printers.
  • Do a right-click on the Epson WF 7720 printer.
  • Select the option See what’s printing .
  • Click the Printer tab.
  • If you see the option Use Printer Offline enabled, click to uncheck the selection.

Now, the Epson WF 7720 printer offline issue should be fixed.

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EPSON PRINTER CONNECTED TO WIFI BUT OFFLINE

Here are some of the steps/methods you can check if your Epson printer is connected to Wi-Fi but is offline on your computer.

The simple fix to the printer connected to Wi-Fi but offline is by setting the printer as the default one. Here are the steps to set a default printer.

For Windows:

  • Open the Control Panel window.
  • Click the Devices and Printers.
  • Select the Epson printer that appears to be offline.
  • Do a right-click and select the Set as default printer

For Mac:

  • Click the Apple icon on your Mac computer.
  • Click the System Preferences option.
  • Select either the Print & Scan option or Printers & Scanners option.
  • Select the Epson printer that is offline from the list of printers on the left section.
  • Click the Print  tab.
  • At the bottom of the same window, click the Default Printer drop-down list and select the Epson printer from the list.

Still, if you still see Epson WF 7720 Printer Offline on your computer, you have to reinstall the printer software. Contact our support for assistance.