How To Fix Epson Printer Offline Issue?

Follow The Troubleshooting Steps

The Epson ET 3760 printer is an all-in-one supertank machine. The Epson ET printer offers cartridge-free printing with low-replacement ink bottles. Each ink bottle can produce close to 7,500 prints for black and 6,000 prints for color. The printing speed is 15 pages per minute for black and 8 pages per minute for color. But, there is one problem that is common among printers and that is the printer being offline on the connected computer. If you face Epson ET 3760 Printer Offline, it can be because of various reasons. If you are going to print a document from your computer, you will not be able to print unless the printer is online. There are several reasons behind the printer going offline, but the solutions are quite easy to work on. Have a read on the troubleshooting methods and these can come in handy anytime in the near future.

Epson ET 3760 Printer Offline

Reasons For Epson ET 3760 Keeps Going Offline:

  • You have to make sure the Epson printer is powered on and there are no sorts of errors being displayed in the printer control panel.
  • See if the printer is getting the proper power supply it needs. The issue could also be due to power failure or low voltage.
  • Wait for a couple of minutes and see if the printer works again.
  • If you are using a wired connection (USB), you need to check if the USB cable is properly secured between the printer and the computer. Replace the USB cable if it appears to be damaged.

If the steps did not help in solving the Epson ET 3760 printer offline issue, you can work with the methods mentioned below.


Set Epson ET 3760 Printer As Default

Windows Users:

  • Open the Control Panel window.
  • Click the Devices and Printers option.
  • Select the Epson ET 3760 printer that appears to be offline.
  • Do a right-click and select the Set as default printer option.

Mac Users:

  • Click the Apple icon on your Mac computer.
  • Click the System Preferences option.
  • Select either the Print & Scan option or Printers & Scanners option.
  • Select the Epson ET 3760 printer that is offline from the list of printers on the left section.
  • Click the Print tab.
  • At the bottom of the same window, click the Default Printer drop-down list and select the Epson printer from the list.


Delete Print Jobs


  • Open Control Panel on your computer.
  • Select the Printers & Scanners option.
  • Select the Epson ET 3760 printer from the printer list.
  • Open the printer queue and delete the pending print jobs.


  • Click the Apple icon.
  • Select the System Preferences option.
  • Click on the Printers & Scanners option.
  • Do a double-click on the Epson ET 3760 printer.
  • Select the pending print jobs and click on the X button to delete them.


Clear Paper Jams

  • Paper jam on the Epson ET 3760 printer appears inside the printer itself.
  • Cancel the pending print job if necessary.
  • Gently remove the jammed paper from the inside and make sure to not damage the printer further.

Disable The Firewall

There are times when the Firewall or the antivirus software causes the Epson ET 3760 printer goes offline.

  • Open the Control Panel window on your computer.
  • Select the Programs option and click the Uninstall a program button.
  • The window will now open a list of applications.
  • Select the antivirus application and click the Uninstall button.


Disable The Use Printer Offline Option
  • Open the Control Panel window.
  • Select the option Devices and Printers.
  • You will see a list of printers.
  • Do a right-click on the Epson ET 3760 printer.
  • Select the option See what's printing.
  • Click the Printer tab.
  • If you see a check next to the option Use Printer Offline, click to uncheck the option, and the Epson ET 3760 keeps going offline won't exists anymore.
Epson ET 3760 Keeps Going Offline
Get Epson ET 3760 Printer Online


Restart Print Spooler Service (Windows)

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service.
  • Do a right-click on the option and select the Restart option.

Work on the methods provided above and you will no longer see your Epson ET 3760 Printer Offline. If the printer offline issue persists, do not hesitate to click the Call button on this page. Our technical experts will assist you through the methods to fix the issue.