- Check to make sure that your Dell printer is turned on and ready to perform the printer-related operations.
- Make sure that your Windows desktop or laptop and the printer are connected to the same network.
- Check if your OS meets the system requirements of the printer.
- Make sure that your computer OS is up-to-date.
- Update your printer firmware if available.
- Configure the printer settings correctly if they are misconfigured.
- Disable the antivirus or security software installed on your computer temporarily.
- Restart the Dell printer and your computer.
- If the simple solutions given above don’t resolve the Dell Printer Offline Windows, then try the advanced troubleshooting methods to fix it.
Continue with the following steps if the Dell Printer Offline Windows even now.
Modifying the power management setting
There is an option on your Windows computer that automatically turns off a device when it is connected to the computer. If you have enabled it, then there is a chance for you to encounter these kinds of issues.
- On your Windows computer, open the Settings screen and select the Connected Devices option.
- Now, locate and click on the Devices and Printers option. (Note: If your Windows OS is 7 or 8, then directly open the Devices and Printers screen).
- On the Device Manager screen, expand the Universal Serial Bus Controllers list.
- Select one of the USB roots and right-click on it.
- Click Properties > Power Management.
- Now, if the “Allow the computer to turn off this device to save power” option is enabled, then disable it and click OK.
- Similarly, disable this option for reset of the USB roots under the Universal Serial Bus Controllers list.
- After disabling this option, restart your Windows computer.
- Now, you can see your Dell printer back online.
- However, this method is a temporary solution to fix the Dell Printer Offline Windows issue on Windows.
To fix the offline printer issue permanently, perform the next method given below.
Configuring the printer to use a static or fixed IP address
(Note: The below instructions are suitable only for the Windows 10 OS)
- On the Settings screen, click on the Printers & Scanners option.
- Now, select your Dell printer and click on the Manage button.
- In the pop-up dialog box that opens, go to the Ports tab and note down the current IP address of your Dell printer.
- Now, on your computer browser, type the noted IP address and tap Enter.
- If prompted, sign in.
- Now, on the opened web page, click on the Network option and set the fixed or static IP address of your desire.
- After configuring it, check whether the Dell Printer Offline Windows problem on Windows is fixed. If not, contact us to get extra technical support to fix it.