Canon TS6120 Printer Offline Issue

Get Back Canon TS6120 Printer Online

Almost all the printer users might have encountered the error “ Printer Offline.” This error occurs due to many reasons. However, it can be resolved easily by performing simple and quick troubleshooting steps. On this page, you’ll find how to fix the Canon TS6120 Printer Offline issue.

If your Canon TS6120 printer is not responding to the print operation and the Printer Offline message is displayed on the screen, then try the basic and advanced solutions given below.

 Canon TS6120 Printer Offline

Basic Solution

Get Back Brother Printer Online

  • Initially, make sure that your printer is turned on.
  • Check if the cable that is connected between your printer and the computer isconnected securely. If required, unplug and reconnect the cable.
  • If the cable that you’re using for the connectionis broken or damaged, replace it with a new one.
  • Make sure that your printer’s paper tray has enough paper to perform the print operation.
  • Check if the paper arealigned properly. If not, align them properly and then perform the print operation.
  • Similarly, make sure that no paper is jammed inside the tray.
  • Check whether any error message is displayed on your printer’s screen. If yes, perform the necessary solutions to resolve it.
  • Restart your Canon TS6120 printer and the computer.
  • Check whether your printer firmware is up-to-date. If not, update the printer firmware to the latest version and then perform the print operation.

If the basic solutions don’t resolve the Canon TS6120 Printer Offline issue, then perform the advanced solutions.

Advanced Solution

Get Back Brother Printer Online

1

Enable “Use Printer Online” (Windows)

If the Use Printer Online option is disabled on your computer, then there is a chance for the printer offline issue to occur. To enable the Use Printer Online option, follow the below instructions.

  • Open the Control Panel window on your computer.
  • Click on the Devices & Printers option.
  • In the Printers window, highlight your Canon printer and right-click on it.
  • Click on the Use Printer Online option.
  • Now, try to perform the print operation.
Use Canon TS6120 Printer Online Option
Set Canon Printer As Default Printer On Mac

2

Set your Canon printer as the default printer (Mac)

  • In the System Preferences window of your Mac computer, click on the Printers & Scanners option.
  • Locate the Default printer drop-down menu.
  • Choose your Canon printer from the Default printer drop-down menu.
  • Now, check if the Canon TS6120 Printer Offline issue is resolved. If not, contact us.