Troubleshoot Brother MFC L5700DW Printer Offline Issue

Do these checks initially:

Brother MFC L5700DW is a Monochrome Laser printer. This printer is designed for both home and office usage. It can perform scan, copy, print, and fax operations. This page explains how to overcome the Brother MFC L5700DW Printer Offline issue on the printer.

Perform the following methods one-by-one until the error Brother Printer Offline gets resolved.

1

Basic Printer Checkup:

  • Turn ON the printer and check the printer LCD screen for any error message.
  • Remove and reconnect the power cord from the printer.
  • Place the Brother MFC L5700DW printer near the router.
  • Turn OFF the router and remove its power cord and Ethernet cable.
  • Reconnect the power cord and Ethernet cable, turn ON the router, and wait for few seconds.
  • Check the router is configured to the network.
  • If the printer is connected to your computer via a USB cable and the cable is damaged, connect the printer using a new USB cable.
  • Uninstall the old driver from the computer.
  • Now you have to download and install the latest driver from the Brother official website.

2

SET THE BROTHER PRINTER AS DEFAULT (WINDOWS):

  • On your Windows computer, click the Start icon and type Control Panel in the search box.
  • Click Control Panel from the search list.
  • Now, click Hardware and Sound > Devices and Printers.
  • Locate your printer and right-click on the printer icon.
Brother MFC L5700DW Printer Offline
Brother MFC L5700DW Printer Offline
  • Now select Set as default printer.
  • When the printer is set as the default printer, you can see the green tick on the Brother icon; if not, the printer icon will be gray.
  • Finally, your Brother MFC L5700DW printer is set as the default printer.

3

REMOVE THE PRINT JOBS FROM THE PRINTER QUEUE:

Brother MFC L5700DW Printer Offline
  • Turn ON your Windows computer, click the Start button and type control panel in the search box.
  • Click Control Panel from the search list.
  • Now, click Hardware and Sound > Devices and Printers.
  • Make a right-click on the printer icon and select See what’s printing.
  • Click Printer in the dialog box and unselect Pause Printing and Use Printer Offline.
  • Now the printer will be online.
  • Still, if the Brother MFC L5700DW Printer Offline issue occurs, check if there are any jammed paper inside the printer.

3

REMOVE JAMMED PAPER:

  • Turn OFF the Brother printer.
  • Remove the paper tray completely from the printer.
  • Grab and pull the jammed paper out of the printer.
  • Now insert the paper tray into the printer.
  • Finally, the Brother MFC L5700DW printer offline issue is cleared successfully.

Now, the Brother MFC L5700DW Printer Offline is solved successfully.