Troubleshoot Brother HL L2350DW Printer Offline Issue

Do Checks Initially:

Brother HL L2350DW is a compact laser printer that is designed for both home and small-sized work purposes. The device is stylish and compact, and fits into any place without occupying much space. The device also has many admiring features, such as automatic duplex printing, flexible printing, cost-saving printing, etc. You can also connect your Brother printer via USB or Wi-Fi, which helps access your printer from any place within the Wi-Fi range. The device also supports mobile printing and has robust connectivity. Though it has many admirable features, there is an issue that the printer goes offline. Let us see how to fix the Brother HL L2350DW Printer Offline issue.

Perform the following methods one-by-one until the error Brother offline gets resolved.

Advance methods

Resolve The issue

1

Restart Your PC

Restart your PC as the restarting process helps to enable the programs from the sleep mode. The printer might go offline due to the inadequate functioning of the driver So, restarting helps to make the driver active and enables the printer to go online.

  • First, you have to go to the Start menu on your Windows computer and then select Restart.
  • Wait until the PC resumes and make sure that the printer goes online.
  • If the problem persists, check on the Internet connection.

2

Check on the printer connectivity

Make sure that the Wi-Fi router is on and the printer is placed within the Wi-Fi router range.

In case the printer is connected via a USB cable, check on the USB cable. Sometimes, an issue in the USB cable might make your printer go offline. Try disconnecting the USB cable and connect it to another USB port on the computer. If it doesn’t work, try connecting with another USB cable and make sure that the printer goes online.

If the printer is connected to Wi-Fi, check on the connectivity and ensure that the printer is properly connected to Wi-Fi. The BBrother HL L2350DW Printer Offline due to a poor connection. So, try connecting with the printer to another Wi-Fi network and make sure your printer goes online.

3

Check on the printer properties

Make sure that the printer is selected as the default. If not, then set the printer as default and check whether the printer goes online.

  • Go to the Start menu and then choose the Devices and Printers option.
  • Make sure that the Brother HL L2350DW printer is listed on the printer page.
  • Select and right-click on the Brother HL L2350DW printer and choose Set as default printer.
  • You can see the printer status under Set as a default printer option, either offline or paused.
  • If the status shows paused, then click on the Resume printing option and take a test print.
Brother HL L2350DW Printer Offline

4

Disable Use Printer Offline option

Brother HL L2350DW Printer Goes Offline

Printer properties may affect your printing and status of the Brother HL L2350DW printer. So, try changing the offline mode and enable the printer to print.

  • Go to the Start menu and and then navigate to the Control Panel.
  • Choose Devices and Printers and make sure the printer is listed on the devices and printer page.
  • Double-click on the printer to get to the Brother HL L2350DW printer page.

Select the Printer tab from the top of the page and make sure that the Use Printer Offline option is not selected. If selected, disable the option and make sure the printer gets online.

5

Check on the Brother HL L2350DW Printer driver

Make sure that you have installed the latest version of the software. An outdated version of the software may result in the Brother HL L2350DW Printer Offline. To uninstall the printer driver and reinstall the latest version of the driver, follow these steps.

  • Navigate to the Control Panel on your computer and then choose the Programs and Features option.
  • Choose the driver from the list and uninstall the software.
  • Now, turn on your PC and make sure the PC is connected to the Internet.
  • Go to the official web page of Brother and search for the Brother HL L2350DW printer.
  • Select Downloads on the support page and click Download on the driver.
  • Make sure you download the latest version of the software that supports your OS.
  • Install the software after accepting the terms and conditions.
  • Follow the on-screen instructions to complete the installation and now take a test print.

Now, the Brother HL L2350DW Printer Offline problem is solved successfully.