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Why Printer Goes Offline?
Improper connection results in the printer staying offline. Ensure that you have connected them using a standard USB cable.
There may be a chance for a printer to be faulty if it goes offline frequently. Repair your printer to overcome this problem.
Improper printer installation is another cause for the offline printer problem. Do the installation correctly to fix this issue.
Printer Offline Error
Updating your printer's driver is necessary to avoid printing/scanning problems. To update your printer driver on a Windows computer, click the Start menu available at the bottom-left corner of the screen or press the Windows key and then type 'device manager' in the search panel. From the search result, double-click the Device Manager tab to open the Device Manager window. Navigate to the left-side panel in the Device Manager window and locate the Printers option. Expand it and select your printer driver from the displayed list. Give a right-click on it and select the Update Driver option. In the pop-up window, select the Search automatically for updated driver software option and follow the on-screen prompts to update your printer driver.
The USB problem occurs when the connection has been cut off between the printer and the computer. It also occurs when the connected USB cable is not compatible with your device. In such cases, it is recommended to use a standard USB cable. If your printer fails to connect to the wireless network, check whether you have properly configured the wireless network settings in the printer's control panel. Place your printer close to the router to avoid network traffic issues. If necessary, restart your computer and printer. After restarting your printer, reconnect it to the wireless network using the correct network settings. If everything fails, reset your printer's network settings to factory defaults.
Most of the printer users may have a doubt that how a printer could be affected by malware. But there are possibilities that malware can affect your printer in different ways. To get rid of these malware problems, download a trusted junk removal tool on your computer. If you have already installed an antivirus program on your computer, disable it temporarily to let the junk removal tool work properly. Once you have downloaded the junk removal tool, install it on your computer. Once you have completed the installation, launch it and run it to scan your computer, including the printer driver. Wait until the scan is complete. Once it has done with the scanning, remove the malware detected. To keep your printer protected against malware, update the printer driver and firmware.
The offline printer problem is common in all types of printers. In most cases, the offline printer problem occurs when the communication between the printer and the computer fails. If this is the case, you can fix the offline problem be reestablishing the connection between them. If all the troubleshooting methods fail, you can reset the printer settings to factory defaults. To do so, use the Reset button, printer's control panel, or Printer adjustment program. If your printer supports a touchscreen control panel, navigate to the settings menu. Select the restore to factory defaults option to factory reset your printer. If your printer does not support a touchscreen control panel, find the shortcut button for factory reset and hold it for a specific amount of time to reset your printer.
The paper feed problem occurs when the paper is not loaded properly. Sometimes, this problem may occur due to improper maintenance of the printer. To fix this problem, open the paper input tray or rear feed slot of your printer and check whether you have correctly loaded the paper. The paper edges should not exceed the guided mark limit. It has to touch the edges of the paper loaded into the paper input tray. Make sure to use only the printer-supported paper. Also, check if any paper is jammed inside the printer. If so, you cannot print any pages on your printer. Open the printer's top cover and locate the paper jammed inside the printer. Gently remove it from your printer without damaging the printer's internal parts. If necessary, clean the feed rollers and restart your printer to check if the problem has been resolved.